Get help with Web Launch Academy courses, portal features, and website development questions.
Need help? Our support team is here to assist you.
Response Time: We typically respond within 24 hours during business days.
Log in at weblaunchacademy.com/signin using the email and password you created during signup. If you forgot your password, use the "Forgot Password" link on the sign-in page.
Visit the Forgot Password page and enter your email address. You'll receive a password reset link via email within a few minutes.
Yes! Log in to your portal and go to Settings → Account to update your email address.
After purchasing a course, log in to the portal and navigate to the Courses section. All your enrolled courses will be listed there with progress tracking.
All Web Launch Academy courses include lifetime access. Learn at your own pace with no time limits.
We offer a 30-day money-back guarantee on all courses. If you're not satisfied, contact us at hello@weblaunchacademy.com within 30 days of purchase.
The AI portal assistant helps you build and deploy websites through natural conversation. Simply describe what you want, and the assistant will generate code, make changes, and help you deploy to production. It understands context about your project and learns your preferences over time.
Yes! Go to Settings → Integrations in the portal to connect your GitHub account. This allows you to push code directly to your repositories and manage deployments.
We primarily integrate with Vercel for seamless deployments, but you can also deploy to any platform that supports Next.js applications. The portal can help you set up deployments to Vercel, Netlify, and other providers.
The portal includes a live preview panel that shows your website changes in real-time. You can switch between mobile and desktop views to see how your site looks on different devices before deploying.
We accept all major credit cards (Visa, MasterCard, American Express, Discover) and debit cards through our secure payment processor, Stripe.
Log in to the portal and go to Settings → Billing to update your payment method, view invoices, and manage subscriptions.
Yes, you can cancel your subscription at any time from the Settings → Billing page. You'll retain access until the end of your current billing period.
Try these steps: (1) Clear your browser cache and cookies, (2) Try a different browser or incognito mode, (3) Check your internet connection. If the issue persists, contact us with details about your browser and operating system.
Check your spam/junk folder for emails from hello@weblaunchacademy.com. Add this address to your contacts or safe sender list. If you still don't see emails, contact support to verify your email address is correct.
Check the deployment logs in your portal's History section for error messages. Common issues include environment variable misconfigurations or build errors. The AI assistant can help debug most deployment issues if you share the error message.
Can't find the answer you're looking for? Our support team is ready to help.
